Bespoke Order

Modern craftsmanship shaped around you.

Every custom piece begins with a conversation. From the moment you reach out to the moment you open the box, the experience is designed to feel personal, clear and effortless—an invitation to create something that reflects you.

Made for the Individual

Our bespoke service is for those who want jewelry that feels genuinely their own. You don’t need a finished concept—an idea, an image or even a mood is enough. We guide you through each stage with a process that’s warm, collaborative and beautifully straightforward.

The Six Steps

A refined journey that keeps you informed, involved and confident from start to finish.

1. Share Your Idea
Show us a reference, a sketch or describe the aesthetic you’re drawn to. We translate your inspiration into a focused design direction shaped entirely around your vision.

2. Choose Your Materials
Select from Natural or Lab-Grown Diamonds, coloured gemstones and fine metals ranging from 14k and 18k gold to platinum. Each material is chosen for beauty, durability and harmony with your design.

3. Align to Your Budget
Tell us your preferred range and we’ll refine the design around it—highlighting where to invest, where to adjust and how to achieve your look without compromising on quality or craftsmanship.

4. Approve Your CAD
You’ll receive a detailed CAD model to review proportions, structure and overall feel. Once every detail is exactly as you want it, you approve the design and we move forward.

5. Place Your Deposit
A 50% deposit is collected once the CAD is approved. This confirms your project and allows production to begin immediately with complete clarity on design and materials.

6. Receive Your Piece
From CAD approval, your piece is usually finished within two weeks. It is then carefully inspected and polished to a modern standard before being prepared for secure delivery or pickup.

Materials We Work With

We offer Natural and Lab-Grown Diamonds along with sapphires, rubies, emeralds, moissanite and other gemstones upon request.
Metal options include 14k and 18k gold in yellow, white and rose as well as platinum, sterling silver and specialty alloys when required.

Pieces featuring a center stone of one carat or larger include IGI certification, and an insurance appraisal will available upon request.

What You Can Expect

The experience is guided, transparent and intentionally personal.

Communication is consistent from your first inquiry onward.

A CAD model is always provided before production begins.

Designs are aligned to your budget with clear reasoning behind every recommendation. From CAD approval, your piece moves into production without delay.

We aim to respond to inquiries within 24 hours.

A Thoughtful Assurance for First Time Clients

If this is your first Aurelthorne commission, we offer a one-time option to revisit your design.
Within 14 days of receiving your piece, you may return it for credit toward a new custom creation of equal or greater value.

The piece must be unworn and returned in pristine condition with any included documentation.
Your credit reflects the material value of the original piece; design and craftsmanship are unique to the initial commission.

This courtesy is our way of making your first experience with us feel welcome, confident and entirely risk-free.